It’s Important to Keep Your Contact Information Updated. Here’s why.

Keeping your contact information up to date with your financial provider is an important and highly recommended habit. Correct information helps to ensure you receive important account notifications and could also help to prevent fraud.

Get Up to Date

Here are a few reasons you’ll want to keep your contact information updated:

• Reduce fraud on your accounts – Correct contact information means we can reach you in the event of suspected fraud and important documents (such as monthly statements or tax information) won’t be mailed to an old address and end up in the wrong hands.
• Better manage your account – In order to receive notices about legal updates or payment reminders in a timely manner, US Eagle needs to have a working phone number or email address on file.
• Help your loved ones – Keeping your beneficiary information current means that your loved ones will be able to gain access to the funds from your account if something happens to you. It also ensures that your information isn’t sent to a wrong person, such as an ex-spouse who is still listed on your account.
• Avoid escheatment – If you have money in an account that you completely forget about, those funds could eventually be turned over to the state if you can’t be reached. This process is known as escheatment. Updating your information could help to avoid this.

Verify, Verify, Verify

People often continue to receive some form of banking communication, personal or business, and may not realize that their contact information is out of date. For example, you might receive a statement by email but are unaware that the address on file is from your last apartment.

Logging in to your account to update this information only takes a moment. If you have multiple accounts, you’ll need to update each of them. You can also call or visit us at the branch most convenient for you if you need help. Your birthdate or Social Security number will likely not have changed, but some of this information might have:

• Physical street address
• Phone number(s)
• Email address
• Name and marital status – especially if you’ve recently divorced or married, as well as if your spouse or ex-spouse’s information should be added or removed from a joint account
• Beneficiary information

If you don’t have an email address or if you stopped using an old one because you were overwhelmed by spam, we recommend setting up a new one. It’s an important part of personal banking and managing your finances.

Updating your information with US Eagle can be accomplished by logging into your account, stopping by a branch, or calling us. This simple step benefits and protects your finances.